uni4d Casino & Sportsbook Data Care

This page describes what we collect when you use uni4d and how we keep that data protected. We take your privacy seriously—your personal information, payment details, and gameplay history remain confidential and are processed only as necessary to deliver our service. When you download our Android app, access uni4d through your iOS browser, or log in from a desktop, we gather certain information to verify your identity, process deposits and withdrawals, and comply with local regulations.

Our privacy practices reflect our commitment to transparency. We do not sell your data to advertisers, we do not share your email with third parties without your consent, and we do not use your information for purposes beyond what is required to operate our platform. Your payment details—whether you fund via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet—are encrypted and shared only with the payment processors necessary to complete your transaction.

This policy sets out the specifics of what we collect, how we use it, and your rights regarding your data.

What We Collect on uni4d

Account Registration Information

When you create a uni4d account, we collect your email address, full name, date of birth, phone number, and password. We ask for these details to identify you, communicate with you, and prevent duplicate accounts. Your email is your primary contact channel—we use it to send account confirmations, reset links, withdrawal notifications, and promotional messages (which you can unsubscribe from anytime).

Identity Verification Documents

Before your first withdrawal, we request Know Your Customer (KYC) verification. This means you upload a government-issued ID (passport, driver's license, or national ID card) and sometimes address proof (utility bill, bank statement, or rental agreement). We collect these documents to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations. These documents are encrypted, stored securely, and deleted after a retention period set by our compliance policy.

Payment and Transaction Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the transaction date, amount, payment method, and settlement status. We do not store your actual card number, bank credentials, or e-wallet password. Instead, we store a tokenized reference that allows us to process refunds and detect fraud. Your payment history is visible only to you and our compliance team.

Gameplay and Wager History

We maintain records of your wagers on football markets, live-dealer games, slot spins, and esports bets. This includes match/game selection, stake amount, odds, settlement outcome, and timestamp. We use this data to calculate your account balance, settle disputes, and detect suspicious patterns (e.g., rapid betting that suggests account compromise). Your gameplay history is private—it is not shared with other players or advertisers.

Device and Connection Information

We collect information about the device you use to access uni4d (Android phone model, iOS device type, desktop browser) and your IP address. This helps us detect unauthorized access, prevent account takeovers, and optimize our platform for different devices. If you access uni4d from a new location or device, we may ask for additional verification to confirm it is you.

How We Use Your Data on uni4d

Account Management and Support

We use your personal information to manage your uni4d account, process deposits and withdrawals, and respond to your support requests. If you contact our team via in-app chat, email, or our contact form from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or any supported region, we log your inquiry, respond to it, and keep a record for quality assurance and dispute resolution.

Compliance and Regulatory Obligations

We use your KYC documents and transaction history to comply with anti-money-laundering (AML) laws and know-your-customer regulations. We may report suspicious activity to relevant authorities if we detect patterns consistent with fraud or money laundering. Our services are available only where local law permits—we verify that your access complies with your jurisdiction's regulations.

Fraud Detection and Account Security

We analyze your gameplay patterns, login locations, and payment behaviour to detect account compromise and fraudulent activity. If we notice unusual patterns—such as rapid withdrawals, logins from multiple countries in short timeframes, or sudden large wagers—we may freeze your account temporarily and ask you to verify your identity. This protects your funds.

Marketing and Communication

We may send you promotional emails about new games, seasonal tournaments, or special offers during Liga 1 season, Piala Indonesia fixtures, or holiday periods like Idul Fitri, Idul Adha, Imlek, and Nyepi. You can unsubscribe from these emails anytime by clicking the "Unsubscribe" link at the bottom of any message. We will never send unsolicited SMS or phone calls without your prior consent.

Third-Party Processors

We share your data with third parties only when necessary to deliver our service. Your payment processor (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking) receives your transaction details to complete deposits and withdrawals. Our hosting provider stores our servers and databases. Our email provider sends our communications. Our analytics tool measures platform usage. None of these processors are permitted to use your data for their own marketing purposes.

Data Retention and Deletion

We retain your account information as long as your account is active. If you request account closure, we delete most personal data within a retention period (typically 30 days to comply with dispute-resolution requirements), but we may keep anonymized transaction records for regulatory purposes. Your KYC documents are deleted according to our compliance policy, typically within 3–7 years. You have the right to request deletion of non-essential data anytime by contacting our support team.

Your Rights

You have the right to:

• Access: Request a copy of all personal data we hold about you.
• Correction: Ask us to update inaccurate or incomplete information.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Opt-out: Unsubscribe from marketing emails and promotional messages.
• Complaint: File a complaint with your local data protection authority if you believe we have violated your privacy rights.

To exercise these rights, contact our support team via in-app chat or email with your request and account details. We will respond within ten business days.

Contact and Complaints

If you have questions about this privacy policy or believe we have mishandled your data, contact us via the in-app support form, email, or the contact link on our site. We take all privacy concerns seriously and will investigate and respond promptly. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority or relevant regulatory body in your jurisdiction.

Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Continued use of uni4d after such changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed of how we handle your data.

This privacy policy was last updated and is effective as of the date shown at the bottom of this page. If you have questions or need clarification on any point, our multilingual support team is available to assist you.